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Solar problems
Are solar panels a scam? How California solar scams work and how to avoid them
No. Solar panels are a real technology that produces real electricity. The scams are in how some systems are sold: false promises of free power or government programs, pressure to sign quickly on a tablet, and savings estimates you can’t check. California regulators publish the same red flags, and state law gives you at least three business days to cancel a contract signed at home.
California Rate Relief is a referral service. We are not a licensed contractor. California Rate Relief is compensated by a solar provider when a homeowner we refer signs an agreement. That is why this page sticks to what regulators and the law say.
For contracts, sales tactics and your rights as a buyer, see the solar problems and consumer-rights guides.
Key facts
- Cancel a contract signed at home
- 3 business days
- Five for senior citizens, until midnight of the last day.
- Civ. Code § 1689.7checked Sep 23, 2026
- Largest legal down payment
- $1,000 or 10%
- Whichever is less, on a home improvement contract.
- B&P Code § 7159.5checked Sep 23, 2026
- Solar complaints to CSLB
- 2,263 in FY 2022/23
- 323 of those investigated were misrepresentation or fraud.
- CSLBchecked Sep 23, 2026
- Contractor complaints
- 800-321-2752
- CSLB’s line, as listed in the CPUC consumer guide.
- CPUCchecked Sep 23, 2026
The red flags California regulators list
The CPUC’s California Solar Consumer Protection Guide (Version 4, published October 2025) tells homeowners to walk away from a provider who says things like:
- “You can get free solar energy at no cost to you.”
- “You will never pay an electricity bill ever again.”
- “Time is running out and you must quickly sign.”
It also warns that unscrupulous salespeople may “skip key parts of the contract and financial information, especially on a tablet.” CPUCchecked Sep 23, 2026 The Federal Trade Commission’s advice points the same way: never deal with a company that pressures you for a quick decision, tells you to sign without time to review, or asks you to pay in cash. FTCchecked Sep 23, 2026
How solar scams usually work
| The pitch | What to check |
|---|---|
| “Free” solar or a “government program” | Who owns the system and what you pay over the full term. See whether free solar in California is real. |
| “We’re with your utility” | The company’s legal name and license number, and any claimed utility connection checked with the utility directly. |
| “Your bill goes to zero” | The proposal’s production estimate against your last 12 months of use. See why solar bills can stay high. |
| A low starting price per kWh | The yearly escalator and the full payment schedule. See how escalators compound. |
| A cheap-looking loan payment | Dealer fees folded into the price. See how dealer fees work. |
| A big deposit to “lock in” a price | The legal cap on down payments, below. |
| “Just sign here to see if you qualify” | Whether you are signing a contract or a credit application, and what is on the whole document. |
These aren’t hypothetical. In February 2026, five California district attorneys announced a $4.3 million stipulated judgment with Vivint Solar over allegations that its power purchase agreement sales mischaracterized ties to utilities, overstated savings and misrepresented cancellation rights; the company agreed without admitting liability. SF District Attorneychecked Sep 23, 2026 More on that case and others is in solar lawsuits in California.
Protections California law gives you
- A right to cancel. For contracts signed at home, Civil Code § 1689.7 lets most buyers cancel “at any time prior to midnight of the third business day,” and senior citizens until the fifth. The contract must be in the same language as the sales presentation. leginfo.legislature.ca.govchecked Sep 23, 2026
- A cap on the down payment. Under Business and Professions Code § 7159.5, a down payment “shall not exceed one thousand dollars ($1,000) or 10 percent of the contract amount, whichever amount is less,” and after that the contractor may not take payment that exceeds the value of work done or materials delivered.
- A disclosure page up front. Section 7169 requires a solar energy system disclosure document on the front page of every solar contract, in 16-point bold type, showing the total cost and payments, how to complain, and your cancellation right.
- Registered salespeople. CSLB says solar sellers generally must be registered as home improvement salespersons. CSLBchecked Sep 23, 2026
The CPUC guide adds that you have the right to read it before signing without time pressure, to get the contract and financing documents in the language of the sales pitch, and to receive printed copies on request.
How to check a solar company before you sign
- Look up the contractor’s license and the salesperson’s registration on the CSLB lookup, which also shows complaint disclosure.
- Get “competing bids from at least three contractors,” as CSLB advises, priced on the same system.
- Bring your last 12 months of bills and your rate per kWh, so the savings claim can be checked.
- Make sure “the contract you sign spells out everything you were promised” (CSLB’s words), including production estimates and warranties.
- Read the CPUC guide and the solar disclosure page before signing, not after.
Our contractor verification walkthrough shows each lookup, and solar contract red flags covers the clauses to question. If the pitch came to your door, read your rights with door-to-door solar sales.
If you think you’ve been scammed
- If you are inside the cancellation window, cancel in writing today and keep proof of delivery.
- Gather the contract, disclosure document, proposal, payment records and messages.
- File with CSLB at 800-321-2752 for contractor problems. Utility billing issues go to the CPUC; PACE financing disputes go to the DFPI, as the CPUC guide directs.
- You can also file a complaint with the California Attorney General and report fraud at ReportFraud.ftc.gov.
- For money you want back, see what to do when a solar contractor took your money and when to hire an attorney.
If there is a lien or UCC-1 filing you didn’t expect, what a solar UCC-1 means explains it.
So is solar worth it?
Once the sales tactics are set aside, whether solar pays is a numbers question about your usage, your utility and how you pay for the system. Are solar panels worth it in California? works through it, and cash vs loan vs lease vs PPA compares the ways to pay. After installation, our maintenance guide covers what upkeep a system needs.
Frequently asked questions
Are solar panels a scam in California?
No. Panels generate real electricity that your utility meter records. What goes wrong is the sale: promises that can’t be kept, payments and escalators that weren’t explained, and contractors who take a deposit and don’t finish. CSLB received 2,263 solar complaints in fiscal year 2022/2023, and most of those investigated were about workmanship or abandoned jobs rather than the technology.
Is free solar in California a scam?
The claim is a red flag. The CPUC’s consumer guide lists “You can get free solar energy at no cost to you” among the things a legitimate provider should not say. Offers with nothing due at signing are usually leases, power purchase agreements or loans, which you pay for over time.
How do I know if a solar company is legit?
Check the contractor’s license and the salesperson’s home improvement salesperson registration on the CSLB lookup, get at least three written bids as CSLB recommends, and make sure every promise is in the contract. Compare the proposal with your own last 12 months of usage and your actual rate, not a salesperson’s estimate.
Can I cancel a solar contract in California?
If you signed at home or away from the seller’s place of business, Civil Code § 1689.7 lets most buyers cancel until midnight of the third business day after signing, and senior citizens until the fifth. Cancel in writing and keep proof. After that window, your options depend on the contract; see our guide to cancelling before installation.
Where do I report a solar scam in California?
Contractor and installer problems go to CSLB at 800-321-2752. Utility billing issues go to the CPUC, and PACE financing disputes to the Department of Financial Protection and Innovation, per the CPUC’s guide. You can also file with the California Attorney General and report fraud to the FTC at ReportFraud.ftc.gov.
Ask before you sign
Start with the utility on your bill and what you pay in a typical month. Contact details come after that. Nothing here reviews or approves a contract on its own.
California Rate Relief is a referral service. We are not a licensed contractor. California Rate Relief is compensated by a solar provider when a homeowner we refer signs an agreement. How we make money
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