Privacy Policy
Last updated: April 14, 2026
1. Introduction
The California Rate Relief Program (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ratereliefca.com and use our services.
2. Information We Collect
We collect information you provide directly to us when you complete our qualification form, including your name, phone number, email address, home address, utility provider, monthly electric bill amount, homeownership status, and credit score range.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. We use tracking parameters such as Google Click IDs (gclid), Facebook Click IDs (fbclid), and UTM parameters (utm_source, utm_campaign, utm_content) to measure the effectiveness of our advertising.
3. How We Use Your Information
We use the information we collect to determine your eligibility for the Rate Relief Program, to contact you regarding your inquiry and potential savings, to schedule and conduct savings assessments, to improve our website and services, and to comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, and when required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including SSL encryption for all data transmitted through our website.
6. Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising privacy rights.
To exercise any of these rights, please contact us at info@ratereliefca.com.
7. Communications
By submitting your information through our qualification form, you consent to receive communications from us via phone, email, and SMS regarding the Rate Relief Program and your potential savings. You may opt out of communications at any time by replying STOP to any SMS message or contacting us at info@ratereliefca.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@ratereliefca.com.