Terms of Service
Last updated: April 14, 2026
1. Acceptance of Terms
By accessing and using the California Rate Relief Program website (ratereliefca.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Description of Service
The California Rate Relief Program provides a qualification service to help California homeowners determine their eligibility for solar energy programs that may reduce their monthly electric bills. Our website collects information through a qualification form and connects eligible homeowners with savings assessment consultations.
3. Eligibility
The Rate Relief Program is available to California homeowners who receive electricity from a supported utility provider (SCE, PG&E, SDG&E, MVU, or LADWP). Renters are not eligible for this program. Additional eligibility requirements may apply and will be discussed during your savings assessment.
4. No Guarantee of Savings
While we strive to provide accurate savings estimates, actual savings may vary based on factors including energy usage patterns, roof condition and orientation, local weather conditions, utility rate changes, and system performance. Pre-qualification through our website does not guarantee final program approval or specific savings amounts.
5. User Obligations
You agree to provide accurate and complete information when using our qualification form. You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website.
6. Communications Consent
By submitting your qualification form, you expressly consent to receive communications from the California Rate Relief Program via telephone (including automated calls and AI-assisted calls on recorded lines), SMS/text messages, and email regarding your inquiry and the Rate Relief Program. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or emailing info@ratereliefca.com.
7. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of the California Rate Relief Program and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
The California Rate Relief Program shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our total liability shall not exceed the amount you have paid us, if any.
9. CPUC Compliance
The California Rate Relief Program operates in compliance with the California Public Utilities Commission (CPUC) regulations. For consumer information and resources about solar energy in California, visit the CPUC Solar Consumer Protection page.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at info@ratereliefca.com.